One connected platform

The details connect.
The journey flows.

Bring participant information and operational steps together, so your team can manage registrations and delivery, and each person can see what is relevant to them.

Discuss your setup Explore the platform

Before

Invite, register and prepare.

During

Welcome, guide and connect.

After

Share, recognise and continue.

A practical overview

Platform at a glance

Choose the practical parts that support your journey.

Registration, bookings and guest details.
Statuses, approvals and required checks.
Experience Hubs and participant-facing content.
Messages, reminders and useful follow-up.
Payments, contributions and purchase context where configured.
Seating, tables, allocations and attendance.
API and integration discussions where needed.

Six connected pillars

Build around the journey you need.

Start with the capabilities that match your requirements. Agree the configuration and support with your team’s needs in mind.

Experience Engine

Bring each participant’s content, booking details and documents into a personal hub.

Personal Experience Hubs and dynamic agendas
Visibility by status and group
Tickets, gift cards, certificates and custom documents

Attendee Intelligence

Work with participant records, statuses and booking context to understand more of the person’s journey.

Participant, group and booking context
Registration, attendance and relevant payment records
Filtering and reporting — not a promise of one universal dashboard

Security & Trust

Connect review, vetting and access decisions with the relevant participant information and arrival process.

Pending Approval and Check Required workflows
Configured content and access visibility
Check-in and authorised arrival decisions

Event Operations

Connect registration, payments and attendance with seating and allocations. Let guests choose places during booking, or assign them afterwards.

Forms, individual and group bookings
Messages, reminders, payments and allocations
Agendas, speakers, documents and attendance

Community & Fundraising

Connect participation, contributions and meaningful acknowledgements with ongoing relationships.

Contribution and purchase-related journeys
Community participation and relationship context
Personalised acknowledgements and dedication certificates

Global Capability

Support audiences across locations, time zones and delivery formats.

In-person, virtual, hybrid and on-demand delivery
Time zones and international audiences
Payment providers, currencies and participant content agreed for the setup

Experience Hubs

A shared platform.
The right information for each person.

A confirmed guest, an applicant awaiting approval and a member of a particular group may need different information. Hub visibility lets you shape what each audience can see.

Keep schedules, venue details, resources and documents together. The hub is participant-facing; your team manages it from Jonamo.

See the journeys it can support

Audience-aware content

Make relevance part of the setup.

Application receivedNext steps

Confirmed participantEvent information

Selected groupGroup resources

Illustrative examples. Visibility follows your configured status and group rules.

Statuses + Stages

Know where someone is.
Understand the bigger picture.

A Status describes the current position of a registrant. A Stage groups related statuses into a broader part of the journey. These are not mandatory steps that every person must follow.

Pre-registration

Lead · Added · Invited

In progress

Received · Awaiting Completion · Pending Approval · Waitlisted

Confirmed

Confirmed · Check Required

Event activity

Checked In · Attended · No Show

Closed / restricted

Invite Declined · Duplicate · Cancelled · Access Denied · Archived

The important distinction

Received means a submission has been received, not that the booking is confirmed. Check Required sits in the Confirmed stage, but an additional check is still outstanding.

Seating & allocations

Let guests choose—or assign places later.

Manage seating and allocations alongside your registrations. Let guests select an available place during booking, or collect bookings first and assign places afterwards.

From seats and tables to stands and rooms, keep each allocation connected to the relevant guest record, reducing the need to reconcile separate booking lists and allocation spreadsheets.

Choose a place while booking

Let guests select available places using your configured booking layout. Their selection stays connected to their registration.

For example: guests choose their seats when booking for a performance.

Bookings first. Seating later.

Open registrations before finalising your seating plan. Once you know who is attending, assign places with the guest and booking information available to guide your decisions.

For example: collect dinner bookings, then allocate guests to tables.

Choose the allocation approach that fits your event. You do not need to finalise seating before opening bookings.

Discuss your seating and allocation needs

Connect carefully

Fit the platform to the process.

Custom integrations and more involved workflows start with an agreed scope, rather than assumptions about what every account includes.

Your brand and content

Shape participant pages, forms and documents around your organisation. Participant content can be prepared in the languages you need; the administration interface is currently English.

Your systems

Discuss API access, data exchange and integration requirements. We will identify what can be configured and what needs development.

Your process

Map what participants need to do and what your team needs to manage. Shape the forms, content and practical steps around that journey.

Let’s connect the important details.

Tell us what happens before, during and after — and what your team wants to improve.

Discuss your setup