How we work

The platform.
The people behind it.

Good delivery takes careful setup, useful content and a team that knows what happens next. We work with you to put the right foundation in place.

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01

Shape it together

Start with your goal and the people involved.

02

Make it work

Connect the essential steps, content and practical details.

03

Keep improving

Test the setup and build on what works.

The right balance of support

Built around what your team needs.

Setup, platform usage and additional services are discussed separately, so the scope is clear.

Platform

Your team manages registrations, content and day-to-day delivery using Jonamo. Agree the initial foundation and the support your team needs.

  • Your team leads delivery
  • Jonamo configuration tools
  • Agreed guidance and support

Supported Experience

Work with Jonamo to plan, configure and prepare your setup, while your team remains involved in delivery.

  • Journey planning and setup
  • Launch preparation
  • Operational guidance

Managed Experience

Discuss a broader role for Jonamo in setup, participant administration and digital delivery, with responsibilities clearly agreed.

  • Agreed setup and journey management
  • Digital delivery and participant support
  • Reporting and close-out support

Compare the ways we can work together

Responsibilities and scope are agreed for your project. Scroll the table on smaller screens.

Platform, Supported Experience and Managed Experience responsibilities
ModelBest forYour teamJonamo
PlatformTeams who can manage day-to-day deliveryRuns setup, registrations and contentProvides the platform and agreed support
Supported ExperienceTeams needing planning and setup helpStays involved in deliveryHelps plan, configure and prepare
Managed ExperienceTeams needing broader operational supportShares requirements, decisions and approvalsSupports agreed setup, participant administration and digital delivery

A practical starting point

Make the scope clear early.

1. Understand the goal

Who is involved, what do they need, and what should happen before, during and after?

2. Agree the foundation

Identify what can be configured, what content is needed and where services or development are required.

3. Prepare and test

Test registration, participant pages and team workflows before launch.

4. Deliver and build on it

Use the foundation, learn from the delivery and plan what should carry forward.

Transparent conversations

Know what is platform usage.
Know what is additional work.

We will discuss the setup, expected usage and optional support around your needs. More complex integrations, custom development, equipment or third-party services should be scoped clearly.

How pricing works

Have an idea beyond Jonamo?

We also develop independent apps. That is a separate service — you do not need to turn your idea into an event platform project.

Explore app development

Tell us where you want help.

We will start with your goal and work out the right combination of platform and services.

Discuss support