October 2026 update

Discover what’s new in Jonamo.

Greater clarity. More control. A better experience.

The October update strengthens Jonamo as a connected experience platform — helping teams manage each person’s journey from registration and approval through to personalised hubs, on-site operations, follow-up and reporting.

This release includes clearer statuses and stages, more flexible registration starting points, smarter Experience Hub visibility, custom guest activities, Jonamo Check-in 4.0 and API enhancements.

Clearer journeys Smarter experiences Faster operations Better connected workflows
Illustrative Jonamo release interface
Clearer attendee journeys
More control from the start
Better on-site operations
Faster day-to-day work

Why this matters

This update is designed to make complex events and programmes easier to manage — giving your team clearer visibility, more flexible attendee journeys and stronger control before, during and after the event.

Less manual coordination

Clearer statuses, stages and starting points help teams manage different attendee journeys more consistently.

More personalised experiences

Experience Hubs can show the right content to the right person based on their status or group.

Stronger event-day control

Check-in 4.0 gives on-site teams clearer information, better lookup tools and a stronger activity trail.

Better connected workflows

API enhancements help Jonamo connect with other systems and keep event and attendee information aligned across existing workflows.

01 — A clearer attendee journey

A clearer picture of every booking.

Five Stages group the statuses across the attendee journey — from pre-registration to confirmation, event activity and closed records.

This gives teams a shared operational view of each attendee, making it easier to filter, follow up and act on the right records at the right time.

Pre-registration

Lead Added Invited

In progress

Received Awaiting Completion Pending Approval Waitlisted

Confirmed

Confirmed Check Required

Event activity

Checked In Attended No Show

Closed / restricted

Invite Declined Duplicate Cancelled Access Denied Archived

Stages group related statuses; they are not a compulsory sequence. Received means a booking has been submitted, not yet confirmed. Check Required is in the Confirmed stage, but the required check must be completed before entry or fulfilment.

Previous nameApproved
New nameConfirmed
02 — New starting points

Begin every registration in the right place.

Choose the default status for new bookings so the journey starts in a way that matches the experience you are running. This is useful when different events, groups or programmes require different levels of approval, access checks or organiser review.

Pending Approval

The registration has been received and is ready for your team to review.

Best for applications

Check Required

The booking is confirmed, with a check required at arrival, collection or registration before entry or fulfilment.

Best for vetted access

Confirmed

The booking is confirmed without a separate organiser-approval step.

Best for open registration

Waitlisted

The attendee is waiting for a place to become available or be released.

Best for limited capacity
03 — Statuses + Stages

Two layers of clarity. One complete view.

Jonamo separates a person’s current position from the broader part of the journey they are moving through.

Status

Shows the attendee’s current position — such as Pending Approval, Check Required or Confirmed.

Stage

Groups related statuses into Pre-registration, In progress, Confirmed, Event activity or Closed / restricted — helping your team filter registrants at a glance.

An attendee can be in the Confirmed stage with a Check Required status. Their booking is confirmed, but staff must complete the required check before allowing entry or fulfilment.

04 — Experience Hubs

One Hub. The right view for every person.

Individual sections can be shown or hidden based on an attendee’s status or group. The same Experience Hub can now present the right content at the right point in the journey.

This is especially useful where one event has multiple audiences — such as guests, speakers, VIPs, sponsors, staff or attendees at different stages of approval.

Choose an attendee view

Illustrative views; content depends on your event setup.

Confirmed

Everything you need for the day.

Personalised details are ready whenever the attendee needs them.

Your ticketPersonal access and QR code
Your agendaSessions selected for you
Venue detailsDirections, parking and arrival
ResourcesUseful information before the event
05 — More flexibility

More flexibility. More ways to connect.

Shape the guest-facing experience, add meaningful activities to the journey and keep Jonamo better connected to the systems your team already uses.

More polished guest-facing hubs

Choose Jonamo Light or Jonamo Dark for your Experience Hub, giving guest-facing pages a cleaner, more polished look that better suits the tone of each event.

Custom activities for the guest journey

Add custom activities to the guest journey, tailored to your event, programme or broader experience. This helps your team manage more than attendance alone — including the meaningful steps guests take before, during and after the event.

API enhancements for connected workflows

We’ve enhanced the Jonamo API to support stronger connections between Jonamo and your other systems, helping keep event and attendee information aligned across existing workflows.

More control over email content. Communications now includes visibility settings for sections such as the email banner, agenda, event details and registrant details, with controls for each email type. These controls are designed to help tailor the content to each type of message.

06 — On-site operations

Jonamo Check-in 4.0 is here.

Available now on the App Store. From finding a booking to making an access decision, Check-in 4.0 gives on-site teams a clearer view of who has arrived, what has already happened and what needs to happen next.

Vetting and approval at the door

Attendees marked Check Required are clearly flagged. Your team can review them, complete the required vetting and approve or decline access at the door.

Vehicle number-plate scanning and search

Scan or search for a vehicle number plate to find the related booking or guest profile and see everyone included — giving your team clearer arrival information where vehicle access is part of the experience.

An activity trail for your team

Scans, searches, status changes and comment updates are recorded, with the operator name on activity entries so you can see who performed each action.

Faster check-inA simpler flow at the door.
Better searchFind attendees quickly.
Smarter filteringFocus on the right status or group.
Clearer attendee informationSee the status and booking details your team needs.
Group handlingManage related attendees with less friction.
Refined usabilityBuilt for busy on-site teams.

Number-plate matching identifies the booking; any required vetting still applies.

Download on theApp Store

Jonamo Check-InCompatible with iPhone, iPad, Mac and Apple Vision Pro.
See the App Store for system requirements.

Illustrative App 4.0 view — not a live booking.

And much more, across Jonamo.

These highlights are only part of the October update. We’ve also made a wide range of smaller updates, usability enhancements and behind-the-scenes improvements — making everyday work across Jonamo more consistent, efficient and reliable for teams managing events and programmes.

  • Usability refinements
  • Performance improvements
  • Reliability fixes
Open Jonamo
The complete attendee journey

More clarity. More control. More Jonamo.

Explore the updated platform and shape connected experiences around every person — before, during and after the event.

Clear journeys, personalised Experience Hubs, connected workflows and stronger on-site operations.