Start with what needs to work

Less disconnected work.
More time for your people.

You may need a better registration process, a clearer arrival flow or a place to bring everything together. Start with the problem you want to solve. You do not need to redesign everything at once: start with the part that creates the most manual work, then build from there.

Explore solutionsDiscuss your needs
Your Experience HubPersonalised

A place for every next step.

Your booking, information and next steps

Your bookingYou and your guests
Confirmed
Before you arriveDetails, preferences and useful information
Your schedule Tickets & passes Where to go Your documents
The right information, for the right person, at the right time.

Illustrative view · content depends on your setup

Find your starting point

What needs to work better?

Registration has become complicated

Bring custom questions, guest bookings, approvals and outstanding steps into a configured participant journey.

What changes: Your team can work with the registration context in a connected record instead of reconciling separate forms and lists.

FormsGroup bookingsStatuses
Registration & bookings

People cannot find their information

Give participants a branded Experience Hub with the schedule, content and documents relevant to them.

What changes: Participants have a clear place to find their next step, reducing repeated requests for links and details.

Content visibilitySchedulesResources
Experience Hubs

Communication is scattered

Work from participant records, statuses and groups when preparing messages and reminders.

What changes: Your team can prepare relevant communication from participant information instead of rebuilding separate mailing lists.

Participant dataMessagesReminders
People & communication

Arrival needs to be more organised

Connect booking information to guest lookup, scanning and attendance, with the right information available to your team.

What changes: The arrival team can find the booking, see its context and record what happened at the door.

Check-inBookingsAttendance
Jonamo Check-in

Payments sit outside the journey

Connect registration charges, contributions and purchase details to the configured participant flow.

What changes: Your team can review the relevant payment or contribution alongside the participant and booking context.

ChargesContributionsPurchases
Payments & giving

Your guest list and seating plan are disconnected

Let guests choose places during booking, or assign them afterwards. Keep seats, tables and other allocations connected to guest records instead of reconciling separate lists.

What changes: Allocations stay linked to guest records when plans change, reducing the need to reconcile separate spreadsheets.

Guest choiceSeatingAllocations
Seating & allocations

Documents that belong to the journey

From information
to something personal.

Create document templates around the purpose: a ticket to enter, a pass to identify, a certificate to recognise, or a gift card to make a gesture personal.

Bring participant, purchase, recipient and message details into your branded design, with the issuing and delivery steps configured for the journey.

  • Attendance, achievement and completion certificates
  • Purchase and dedication certificates
  • Personalised gift cards and gift certificates
  • E-cards, greetings and acknowledgements
  • Tickets, passes and other custom branded documents
See an example journey

Document Designer

Your template.
Their details.

Branding and layout
Participant or recipient details
Journey-specific information
A meaningful finished document

Discuss specialist needs such as tax documentation, stored-value redemption or regulated certification separately.

Keep the information useful

From delivery to what comes next.

Operational visibility

Use the available participant views, statuses and reporting to understand the records that matter to your team.

Useful follow-up

Keep approved resources, documents and relevant information available after the event or programme.

Connected systems

Discuss the data and API connections your organisation needs before defining a custom integration.

Choose the support your team needs

Start with one problem.

We can help you work out which capabilities and services belong in the solution.

Discuss your needs